Customer Success Specialist (Social Media, Advertisement팀)

<span style="font-size:11pt;font-family:'Nanum Gothic',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">SELPEO는 동남아시아 내 헤드헌터 기업입니다. 싱가포르, 말레이시아, 필리핀, 태국 등에 진출한 글로벌 기업의 인재 서칭을 대행하여, Korean Speaking 인재를 모집하고 있는 정식 Recruitment Agency 입니다. <span style="font-size:11pt;font-family:'Nanum Gothic',sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Position Summary: Customer Success Specialist (Social Media, Advertisement팀) <span style="font-size:11pt;font-family:'Nanum Gothic',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">근무지 - <span style="font-size:11pt;font-family:'Nanum Gothic',sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">말레이시아 Penang 지역 <span style="font-size:11pt;font-family:'Nanum Gothic',sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">고객사 -글로벌 BPO기업 <ul style="margin-top:0;margin-bottom:0;padding-inline-start:48px;"><li dir="ltr" style="list-style-type:disc;font-size:9pt;font-family:'Nanum Gothic',sans-serif;color:#222222;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;" aria-level="1"><span style="font-size:9pt;font-family:'Nanum Gothic',sans-serif;color:#222222;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;"> Penang Malaysia</li></ul><div dir="ltr" style="margin-left:0pt;" align="left"><table style="border:none;border-collapse:collapse;"><colgroup><col width="312"><col width="312"></colgroup><tbody><tr style="height:0pt"><td style="border-left:solid #ffffff 1pt;border-right:solid #ffffff 1pt;border-bottom:solid #ffffff 1pt;border-top:solid #ffffff 1pt;vertical-align:top;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;"><a href="https://youtu.be/M0-WDCGQoeE" style="text-decoration:none;"><span style="font-size:9pt;font-family:'Nanum Gothic',sans-serif;color:#1155cc;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:underline;-webkit-text-decoration-skip:none;text-decoration-skip-ink:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;"><img src="https://lh7-us.googleusercontent.com/crjuUwd3BbhF30mGFfR96kYtLnqhgNrSETRzz6aoKno13qljYLaG1C-BcApDRNSnnUS2yZy8ag-GfFXxTtTozaC7Hq-f875STOFmgzHZqKE2l8HODt7s28Oepag2hC36YUA_O5lDRb-bXv7a5nFpGA" width="298" height="209" style="margin-left:0px;margin-top:0px;"></a></td><td style="border-left:solid #ffffff 1pt;border-right:solid #ffffff 1pt;border-bottom:solid #ffffff 1pt;border-top:solid #ffffff 1pt;vertical-align:top;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;"><a href="https://youtu.be/YiJyXYCbmKc" style="text-decoration:none;"><span style="font-size:9pt;font-family:'Nanum Gothic',sans-serif;color:#1155cc;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:underline;-webkit-text-decoration-skip:none;text-decoration-skip-ink:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;"><img src="https://lh7-us.googleusercontent.com/1VTX92bsO_p-Dk5tlgWOrd28EBShVWnRRkpFS0RrAOsh54r9bviGIExahCqEgpbgNiAV0svJMbk9yxX2u_3aoewmBBLaJ7zZ7rfViJpnwT3YT3J5ovYX7BoKa9pJvVffdjJZUTbE4ZSeBC2C7HdCxg" width="298" height="209" style="margin-left:0px;margin-top:0px;"></a></td></tr></tbody></table></div> <span style="font-size:11pt;font-family:'Nanum Gothic',sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">지원 조건<ul style="margin-top:0;margin-bottom:0;padding-inline-start:48px;"><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:'Nanum Gothic',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;" aria-level="1"><span style="font-size:11pt;font-family:'Nanum Gothic',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">영어 가능자 </li><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:'Nanum Gothic',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;" aria-level="1"><span style="font-size:11pt;font-family:'Nanum Gothic',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">4년제 졸업 또는 2년제 졸업시 5년 이상 근무 경력 필수 </li></ul> <span style="font-size:11pt;font-family:'Nanum Gothic',sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Job Description- Customer Success Specialist (Social Media, Advertisement팀) <ul style="margin-top:0;margin-bottom:0;padding-inline-start:48px;"><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:'Nanum Gothic',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;" aria-level="1"><span style="font-size:12pt;font-family:Arimo,sans-serif;color:#374151;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">업무 내용: 글로벌 소셜 미디어 플랫폼 광고 관련 문의 사항을 처리하는 고객센터 업무 (B2B 대상 </li></ul><span style="font-size:12pt;font-family:Roboto,sans-serif;color:#374151;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">60~70% chat/email/call (only outbound) ) <span style="font-size:11pt;font-family:'Nanum Gothic',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">The Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels. <span style="font-size:11pt;font-family:'Nanum Gothic',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">The CSS will be the primary contact for customers using the client’s website shopping channel. <span style="font-size:11pt;font-family:'Nanum Gothic',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">The CSS lives the values of our client which are: -<span style="font-size:11pt;font-family:'Nanum Gothic',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">1. Responsibility: The CSS represents the client and is the face of the brand to the outside world.<span style="font-size:11pt;font-family:'Nanum Gothic',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">2. Quality and a Passion for Excellence: We always want to shoot for the best possible result. <span style="font-size:11pt;font-family:'Nanum Gothic',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">The CSS is expected to project a professional company image through various communication channels. <span style="font-size:11pt;font-family:'Nanum Gothic',sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">급여 및 혜택 <ul style="margin-top:0;margin-bottom:0;padding-inline-start:48px;"><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:'Nanum Gothic',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;" aria-level="1"><span style="font-size:11pt;font-family:'Nanum Gothic',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">급여 8500링깃 ~ 10000링깃 + KPI 보너스 ( 최대 400링깃)</li><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:'Nanum Gothic',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;" aria-level="1"><span style="font-size:11pt;font-family:'Nanum Gothic',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">2 years working VISA renewable</li><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:'Nanum Gothic',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;" aria-level="1"><span style="font-size:11pt;font-family:'Nanum Gothic',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">근무 성과에 따라 재택근무 기회 제공</li><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:'Nanum Gothic',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;" aria-level="1"><span style="font-size:11pt;font-family:'Nanum Gothic',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">6 nights and 7 days hotel stay (4 star & above)</li><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:'Nanum Gothic',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;" aria-level="1"><span style="font-size:11pt;font-family:'Nanum Gothic',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">1 way flight ticket</li><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:'Nanum Gothic',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;" aria-level="1"><span style="font-size:11pt;font-family:'Nanum Gothic',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Annual leaves – 10 days</li><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:'Nanum Gothic',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;" aria-level="1"><span style="font-size:11pt;font-family:'Nanum Gothic',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Medical leaves – 14 days</li><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:'Nanum Gothic',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;" aria-level="1"><span style="font-size:11pt;font-family:'Nanum Gothic',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Medical cover and group hospitalization insurance, medical card will be given.</li></ul> <span style="font-size:11pt;font-family:'Nanum Gothic',sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">근무시간 <ul style="margin-top:0;margin-bottom:0;padding-inline-start:48px;"><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:'Open Sans',sans-serif;color:#666666;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left: 36pt;" aria-level="1"><span style="font-size:11pt;font-family:Arimo,sans-serif;color:#666666;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Mon-Sun, 7AM~11PM 사이에 9시간 근무( 주 5일 근무)</li></ul> <span style="font-size:11pt;font-family:Arimo,sans-serif;color:#666666;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">입사일<span style="font-size:11pt;font-family:'Open Sans',sans-serif;color:#666666;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;"> <ul style="margin-top:0;margin-bottom:0;padding-inline-start:48px;"><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:'Open Sans',sans-serif;color:#666666;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;" aria-level="1"><span style="font-size:11pt;font-family:Arimo,sans-serif;color:#666666;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">6월 초 또는 중순</li></ul> <span style="font-size:11pt;font-family:'Nanum Gothic',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">[정식 Singapore /Malaysia Agency 인가]<span style="font-size:11pt;font-family:'Nanum Gothic',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Singapore - SELPEO Recruitment Agency Pte Ltd (EA Licence No: 19C9845)<span style="font-size:11pt;font-family:'Nanum Gothic',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Malaysia - Agensi Pekerjaan SELPEO Recruitment (EA Licence No: JTKSM538C) <span style="font-size:11pt;font-family:'Nanum Gothic',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">포지션의 지원을 원하시면, 아래 이메일로 문의 바랍니다. <span style="font-size:11pt;font-family:'Nanum Gothic',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Email 문의: to-careers@selpeo.com<span style="font-size:11pt;font-family:'Nanum Gothic',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">website - <a href="http://www.selpeo.com/" style="text-decoration:none;"><span style="font-size:11pt;font-family:'Nanum Gothic',sans-serif;color:#1155cc;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:underline;-webkit-text-decoration-skip:none;text-decoration-skip-ink:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">www.selpeo.com</a> <span style="font-size:11pt;font-family:'Nanum Gothic',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">카카오톡/ 메신저 연락 가능합니다.<span style="font-size:11pt;font-family:'Nanum Gothic',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">카카오톡 메신저 - <a href="https://pf.kakao.com/_qnuFC/chat" style="text-decoration:none;"><span style="font-size:11pt;font-family:'Nanum Gothic',sans-serif;color:#1155cc;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:underline;-webkit-text-decoration-skip:none;text-decoration-skip-ink:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">https://pf.kakao.com/_qnuFC/chat</a>

Customer Success Specialist (Social Media, Advertisement팀)

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Forum: post_id: wanted, category: 서비스|고객상담|기술지원, page: 1